Changes to our services and frequently asked questions

Changes to our services

We are doing all we can to ensure we are responding effectively to the current COVID-19 situation.

For your safety, all Libraries Tasmania sites are now closed to the public until further notice. We will let you know on this website and through social media when this changes.

Hold onto your books until further notice

Please hold onto your books (and other borrowed items) until libraries are able to open again, or we are able to put other arrangements in place. There are no financial penalties for the late return of books.

Frequently asked questions

Is the library open?

In the interests of public safety, all Libraries Tasmania sites have been temporarily closed to the public until further notice.

Will I be penalised if I return my books late?

No. There are no financial penalties for the late return of books. Hold onto your books until libraries are able to open again, or we are able to put other arrangements in place.

Can I come into the library?

No. All libraries in Tasmania are now temporarily closed. We will let you know via our website and social media channels when this changes. We encourage you to visit our website to access our e-resources online, or call us on our new ‘one-stop’ number if you have any questions. You can reach us on (03) 6165 5600 from Monday to Friday, 9:00 am to 5:00 pm.

Are library books safe?

Library books carry similar risks to any other surface that comes into contact with the COVID-19 virus. Prior to closing, libraries had put in place arrangements to hold returned items in backroom areas for at least 24 hours before handling them to reduce any risk. You should observe the practice of regularly and thoroughly washing your hands when handling books and other items.

Can I still borrow books?

You can borrow e-resources online. Go to our eLibrary page where you will find information about borrowing e-resources online.

What library services can I access online?

You can access eBooks and stories, eMagazines, eComics, eNews and journals, eMusic, eFilm and eLanguages. You can also browse our online databases, historical newspapers, family history resources, research and reference material—among so many other things. Go to our eLibrary page where you will find information about borrowing e-resources online.

Can I join the library online?

Yes. Go to our how to join page to read more, or simply join now.

What does it cost to join the library?

Membership of Libraries Tasmania is free.

How can I return my books while the library is closed?

Simply hold onto the items until we reopen and you can get back in. There are no fines for overdue items at Libraries Tasmania.

Can I get my books delivered?

We have temporarily suspended our Home Library Service and are not able to deliver books to any clients at this time.

Is the Home Library Service still available?

The Home Library Service has been temporarily suspended while we consider options to continue to serve our clients.

Can I call the library and talk to a staff member?

Yes. You can call the library on (03) 6165 5600 Monday to Friday, 9:00 am to 5:00 pm., or you can go to our online chat service Monday to Friday 9:30 am to 5:00 pm.

Can I still meet with my literacy tutor?

No. As our libraries are closed, our tutors will not be meeting with clients. We will put a lot of resources on our website to help you continue to improve your literacy. Have a look on our website, or ring our helpline on (03) 6165 5600 (Monday to Friday, 9:00 am to 5:00 pm.) if you want help to find them.

If your question is not covered by these FAQs:

You can call us on (03) 6165 5600 (Monday to Friday, 9:00 am to 5:00 pm.) and we will do our best to answer your question.

COVID-19 advice


For general enquiries, call the National COVID-19 Information Line, on 1800 020 080.

If you think you may have COVID-19, call the Tasmanian Public Health Hotline on 1800 671 738.