Young kids at Rock and Rhyme session with parents

Strategic directions 2018-2021

Libraries Tasmania is a proud part of the Department of Education (DoE), where we are working together to inspire and support all learners to succeed as connected, resilient, creative and curious thinkers.

Our day-to-day work directly contributes to the 2018-2021 Department of Education Strategic Plan.

People at a computer

Connecting Tasmanians to knowledge, ideas and community through our libraries and archives

Libraries Tasmania continues to be a unique organisation, offering contemporary library and archive services, and preserving Tasmania’s documentary heritage for present and future generations.

Our Strategic Directions 2018–2021 guides our current and future work, particularly as technology and changes in community expectations redefine library services globally. As we respond to local, national and international trends and feedback from our many stakeholders, we will continue to review and revise it.

We are incredibly proud of Tasmania’s extensive library network and the fact that many Tasmanians value the services that enrich their lives – whether it be for recreation, learning, discovering our past, researching family history, or simply connecting with others.

As the role of libraries continues to evolve, their contribution to community cohesion cannot be underestimated. The United Nation’s 2030 Agenda for Sustainable Development recognises that libraries contribute to greater social equality, improved economic prosperity and a more sustainable environment.

The 2030 Agenda also recognises the need to develop ‘knowledge societies’, where everyone has the opportunity to learn and engage with others. We do this by providing free access to inclusive spaces, learning, information and the internet. In recognition of the growing need for all of us to effectively use technology, we will focus our efforts on helping more people get online, thereby helping to create a more digitally literate Tasmania.

Our rich digital and physical heritage collections, such as our internationally recognised convict records, position Libraries Tasmania as a leading cultural institution. We are committed to continuing the important work that goes into ensuring these items are preserved for future generations.

We look forward to continuing to build a strong reputation as welcoming, contemporary and accessible to all.

Archival records on a shelf

Our Purpose

To connect Tasmanians to knowledge, ideas and community through our libraries and archives.

Our Values

Aspiration – A culture of high expectations.

Respect – Respecting ourselves, others, our past and our environment.

Courage – Seeking opportunities and embracing challenges.

Growth – Always learning and improving.

Our Aims

1: To enable universal access and participation

We will do this by:

  • being accessible and welcoming to everyone
  • delivering services that are highly valued and supported through partnerships, promotion and advocacy
  • keeping people at the centre of our decisions, programs and services
  • making our collections easily accessible, open and well-used.

We will measure our success through:

  • the percentage of population who are Libraries Tasmania members
  • the percentage of people who are satisfied with Libraries Tasmania services
  • the access and use of our collections, specifically:
    • the number of library loans per lending item per annum
    • the percentage of the archive and heritage collection that is digitised
    • the percentage of people who reported that they found what they were looking for in our collections.

girl reading

2: To connect communities

We will do this by:
  • giving all Tasmanians the opportunity to engage in today’s digital world
  • developing partnerships and collaborations that benefit the individuals and communities we serve
  • engaging volunteers to play a vital role in supporting and extending our services
  • having collections that allow Tasmanians to explore their diverse social and cultural histories and interests.
We will measure our success through:
  • the level of satisfaction of people supported by programs that focus on digital inclusion
  • the level of satisfaction of people supported by partnerships developed by Libraries Tasmania
  • the percentage of volunteers who feel they make a positive contribution to their community
  • the number of visits to archive and heritage pages on

Young children being read to

3: To champion lifelong learning

We will do this by:
  • empowering individuals to develop new skills and knowledge and value lifelong learning
  • supporting Tasmanians to develop skills to use digital technologies and information effectively
  • playing a vital role in supporting literacy and numeracy development at every life stage
  • inspiring new ideas, creativity and connections through our programs and services.
We will measure our success through:
  • attendance in our programs and events, per capita per annum
  • the percentage of people who report satisfaction with what they learnt through a Libraries Tasmania service or program
  • the percentage of people who feel more confident using digital technology after receiving support from Libraries Tasmania staff (including volunteers), or participating in courses.

person using an iPad

4: To strengthen organisational effectiveness

We will do this by:
  • creating a high-performing workforce that can adapt to a changing environment through continuous improvement
  • individually taking responsibility for building our skills and knowledge to improve our performance
  • being proud of what we do.
We will measure our success through:
  • the percentage of staff who report they experience overall job satisfaction
  • the percentage of staff who feel they have the skills and knowledge to deliver high-quality services to the community.

Our 2019 Focus

  • Better understanding our clients' experiences.
  • Improving our engagement with the community.
  • Enhancing the digital skills of our staff.

People learning

See more about Libraries Tasmania

Download Libraries Tasmania Strategic Directions 2018-2021 (pdf)

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