Contact us

    On this page

    Other resources

  1. Help others
  2. Get help near you
  3. Need help? Ask us!

    Other resources

  1. Need help? Ask us!
  2. Visit a Library to explore learning
  3. Reading, writing and maths support near you

    Other resources

  1. Need help? Ask us!
  2. See other guides to records
  3. Go to Family History portal
  4. More archives + heritage

General Enquiries

Phone

Call us on (03) 6165 5600 9:00 am to 5:00 pm Monday to Friday (closed public holidays)

Online Chat

Chat with us online 9:30 am to 5:00 pm Monday to Friday (closed public holidays)

Email

Send us an email: libraries.tas@education.tas.gov.au


Media Enquiries

For all media enquiries please email our communications team.


Research Enquiries

Online Form

You can submit your research enquiry directly using our online form, or contact us via phone or online chat:

Phone

Call us on (03) 6165 5538 9:30 am to 5:00 pm Monday to Friday.

Online Chat

Chat with us online 9:30 am to 5:00 pm Monday to Friday.

Find out more about how we can help you with your research, archives, heritage and general information questions.

people at service desk

Need help finding information?

Ask us for archives and heritage, general information or research support.

hands on keyboard

We welcome your feedback

Please use our feedback form.

Timely service delivery

We provide our services in a timely manner. You will be referred to the appropriate person with a minimum of delay. If there is a delay, you will be advised.

  • In person - We aim to give you assistance within 5 minutes of your arrival at a service point.
  • By phone - We aim to answer telephone calls within 90 seconds with the staff member's work area and name identified. Calls are switched through if staff are absent. We aim to acknowledge or respond to telephone messages by the next working day.
  • Written communication - You can expect us to acknowledge or reply to your written communications as soon as possible and at the latest within 5 working days of receipt.

See our Service Commitment


Head Office

91 Murray Street, Hobart, Tasmania, 7000.

Public Libraries

Find contact details for your local library.